MCP Builders
Connect any ERP, CRM, or system to AI — reachable from chat and WhatsApp
The Model Context Protocol (MCP) is the emerging standard for giving AI safe, structured access to your tools and data. DYDD Technologies are MCP-layer experts: we build the MCP servers and integration layers that connect any ERP, CRM, or internal system to AI — for any industry — so your teams and customers get work done through a simple conversation. With our AI-driven approach the same integration is reachable from a web chat and from WhatsApp, turning the systems you already run into something you can just talk to.
The problem: your AI is disconnected from where work happens
Most AI stops at conversation. It can describe a process but cannot actually create the order, update the CRM record, or pull the ERP report — because the model has no safe, governed connection to the systems where work happens. Teams bridge that gap with one-off scripts and brittle custom glue: every new tool is a fresh integration, permissions are all-or-nothing, and nothing is auditable. Exposing core systems to AI without guardrails is risky, but leaving them disconnected means the AI stays a demo. And even when an integration exists, it usually lives behind an internal app your customers and field staff cannot reach from the channel they actually use — their phone.
Our approach: an MCP layer over your systems, reachable by chat
We build a Model Context Protocol layer that sits between AI and your systems. Each ERP, CRM, or internal API becomes an MCP server exposing well-defined tools with scoped permissions, validation, and a full audit trail — so the AI can only do what you allow. AI agents call those tools to complete real multi-system workflows, and we expose the whole experience through the channels your people already use: a web chat on your site and WhatsApp on their phones. We build on open-source MCP tooling and the cloud AI services you already trust, and we connect to the systems you already run rather than replacing them.
- MCP server design for each system, with scoped tool permissions and audit logging
- Connectors for common ERPs and CRMs (SAP, Oracle, Dynamics, Salesforce, HubSpot, Odoo) and your internal APIs
- AI agents that orchestrate multi-system workflows safely, with human approval on sensitive actions
- Delivery through web chat and WhatsApp so staff and customers reach it from any device
- Guardrails, validation, and observability so every AI action is governed and traceable
- Built on open-source MCP tooling and cloud AI services — integrating your systems, not replacing them
What you get
- An MCP layer with a catalog of governed tools over your ERP, CRM, and internal systems
- Connectors for your priority systems, plus any custom connector your stack needs
- A web-chat and WhatsApp entry point that lets people operate those systems by conversation
- Scoped permissions, human-in-the-loop approvals, and a full audit trail for every action
- Monitoring and observability for AI actions across the connected systems
- Documentation and handover so your team can add new tools and connectors independently
Frequently Asked Questions
What is the Model Context Protocol (MCP)?
MCP is an open standard for connecting AI models to external tools and data through well-defined servers, instead of bespoke one-off glue. Each system exposes a set of governed tools the AI can call with scoped permissions, so integrations are consistent, reusable, and auditable. As MCP-layer experts, DYDD Technologies builds these layers on open-source MCP tooling and the cloud AI services you already use.
Which ERPs, CRMs, or systems can you connect?
Any system that exposes an API — commercial ERPs and CRMs such as SAP, Oracle, Microsoft Dynamics, Salesforce, HubSpot, and Odoo, as well as your internal services and databases. Where a connector does not exist yet, our custom software development team builds it. We work across any industry and integrate with the systems you already run rather than replacing them.
Can people use it from WhatsApp?
Yes. The same MCP layer is exposed through both a web chat on your site and WhatsApp on your users’ phones, so staff, agents, and customers can operate your systems by simply sending a message. Every action stays governed by the same scoped permissions and audit trail, whichever channel it comes from.